Support — Big Eye Scout
This is the official support page for the Big Eye Scout app (iOS: com.rafa-bob.cffc · Android: com.rafa_bob.cffc).
Contact us
For questions, technical issues, or requests related to your account or your data, email us at:
We reply within 2 business days.
Frequently asked questions
How do I delete my account and my data?
Go to Settings → Delete account inside the app, or see the step-by-step guide at Account & Data Deletion.
My video or document wasn't approved — what happened?
Videos, avatars, and documents go through moderation before becoming publicly visible. If a submission was rejected, contact us at the email above to find out why.
I forgot my password.
Use the password recovery option on the app's login screen.
Where can I find the Privacy Policy and Terms of Use?
At Privacy Policy and Terms of Use.